Dawn Welsh, COO
Director of Practice Operations
Dawn has been with Dental FX since its conception. She is the office administrator as well as the financial and insurance wizard. She uses her certification in accounting to assist patients in understanding the financial aspects of their dental treatment and can help maximize insurance benefits to obtain optimal dental health. Dawn is able to put the most financially tense patient at ease by preparing a financial plan that fits their budget.
You may also see Dawn performing tasks in the clinical area as well. She has been certified in oral radiography since 2002 and is a graduate of the Las Vegas Institute (LVI) of Advanced Cosmetic Dentistry and Invisalign and a member of AADOM (American Association of Dental Office Management) She was most recently awarded AA County Citation by County Executive Steuart Pittman for her contributions to economic growth of the county and the State of Maryland.
Her years of running and maintaining a business have easily transformed her into a dental office administrator. Her warm and friendly personality in patient relationships keeps clients coming back.
“We strive to make every patient as comfortable as possible and feel like family members. A lot of people don’t like going to the dentist. Our patients can’t wait until their next appointment," Dawn says. "I love the continuing education that is offered at Dental FX. I feel it helps me to educate patients in these changing times. Be it dental insurance, new procedures or medical / health issues, my team and I will be ready to answer any questions a patient may have. Over 17 years later, I still don’t call it work, I call it a pleasure.”